About Us

A NEW SEASON FOR SUSAN & LILY

Some chapters ask you to slow down. Others ask you to begin again.

Susan & Lily was never just a boutique. It started as time spent together at our kitchen table in Toronto, sketching ideas, choosing fabrics and dreaming about creating something meaningful for women who value comfort and timeless style.

Over the past year, we have felt the need to refresh, to refocus and to shape the next version of our brand with intention. Not because the dream is fading, but because it deserves new energy.

That is why we are introducing our Revival Sale.

This moment is about clearing space, renewing our collections and preparing for what comes next. It is about strengthening the foundation we built together and stepping forward with confidence.

A SMALL BRAND WITH A BIG HEART

Since 2016, Susan & Lily has been a Canadian family brand built on care and connection. Every piece we design is created thoughtfully. Every order is packed with attention. Every customer matters deeply to us.

We are not a large corporation. We are a mother and daughter who believe in slow growth, personal service and clothing that feels as good as it looks.

When you shop with us during this Revival Sale, you are helping us continue doing what we love most. You are helping a small family business evolve and grow stronger.

MOVING FORWARD TOGETHER

This is not an ending. It is a reset. A fresh breath. A new beginning.

Your support allows us to keep creating, keep improving and keep building something we are proud of.

Thank you for being here.
Thank you for supporting a small Canadian family brand.
And thank you for being part of the journey of Susan & Lily 🤍

Frequently Asked Questions

Yes, we offer Free Premium Shipping, along with Track & Trace, because we value you as a customer and want to provide you with the best service.

Yes, you can return your order within 30 days of receiving it.

You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.

You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.

Email:  info@ellarosedallas.com