Privacy Policy
Susan & Lily understands that you trust us with your personal data, and we take that responsibility very seriously. We are committed to protecting your privacy and ensuring the security of your personal information. In this Privacy Policy, we explain what data we collect when you use our website, why we collect it, and how we use it to improve your shopping experience.
This Privacy Policy applies to the services provided by Susan & Lily. Please note that Susan & Lily is not responsible for the privacy practices of other websites or external sources. By using our website, you agree to the terms outlined in this policy.
Collection and Use of Personal Data
Use of Our Services
When you register on our website, place an order, or contact us, we may ask you to provide personal information. This information is necessary to process your orders, provide customer support, and deliver our services. Your data is stored on secure servers operated by Susan & Lily or trusted service providers. We do not combine your personal information with other data without your consent.
Communication
If you contact us via email or other communication channels, we may retain those messages to process your inquiries and respond to your requests. In some cases, we may ask for additional information relevant to your situation. All data is stored securely and handled with care.
Cookies
Our website uses cookies (small text files stored on your device) to analyze how visitors use our website and to improve your browsing and shopping experience. The information generated by cookies may be transferred to secure servers operated by us or our trusted partners. We use this information to track website activity, generate reports, and improve our services.
Purpose of Data Processing
We do not collect or use personal data for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.
Sharing of Personal Data
Your personal data will not be sold or shared with third parties, except when necessary to operate our online boutique. This includes payment providers, shipping partners, and platforms used to collect customer reviews. These parties only process data for the intended purpose and are required to handle your data confidentially.
In some cases, data may be shared internally within Susan & Lily. Our employees are obligated to respect the confidentiality of your personal information.
Changes to This Privacy Policy
This Privacy Policy is aligned with the functionality of our website. Any changes or updates to our website may result in adjustments to this policy. We recommend reviewing this page regularly to stay informed of any updates.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. If you would like to exercise these rights, please contact us using the details below.
Newsletter and Marketing Emails
At the bottom of every marketing email you receive from us, you will find the option to update your details or unsubscribe from our newsletter.
Modify or Delete Your Data
If you would like to update or remove your personal data from our records, please contact us using the contact information below.
Disabling Cookies
Most browsers accept cookies by default. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.
Questions and Contact
We regularly review our compliance with this Privacy Policy. If you have any questions or concerns, please contact us:
Susan & Lily
Email: info@susanandlily.com